Summary of "6 Things "Polite" Passengers Do That Drive Cruise Crew Crazy!"
In the video "6 Things 'Polite' Passengers Do That Drive cruise Crew Crazy," Gary Benridge shares insights from cruise crew members about common behaviors that, while well-intentioned, can create challenges for the staff. Here are the key takeaways:
Lifestyle Tips for cruise Passengers:
- Raise Issues Promptly: Instead of being overly polite and saying everything is fine, passengers should report any issues immediately to allow the crew to address them.
- Avoid Public Praise: While acknowledging good service is nice, publicly praising crew members can lead to unintended consequences, such as increased pressure on them to replicate special requests.
- Respect Boundaries: Building overly friendly relationships with crew can lead to complications, including potential job risks for the crew. Passengers should maintain a respectful distance.
- Gesture of Appreciation: Instead of buying drinks for entertainers or crew members, consider giving gratuities or purchasing merchandise as a more appropriate way to show appreciation.
- Feedback Mechanism: To help crew members receive recognition, passengers should mention their names and provide positive feedback in post-cruise surveys rather than just telling management onboard.
- Do Not Help with Dishes: Picking up used dishes can be seen as undermining the crew's role. It's best to let the staff handle their responsibilities without interference.
Notable Locations and Products:
- Queen Mary 2: Mentioned as a cruise where specific dining experiences were highlighted.
- Norwegian Viva: A cruise where the importance of respecting crew members' time was emphasized.
- Various cruise Lines: Differences in policies regarding crew interactions and guest behaviors were noted.
Notable Speakers:
- Gary Benridge: The host and narrator who shares his experiences and lessons learned from crew members across different departments on cruises.
Category
Lifestyle