Summary of "Harvard negotiator explains how to argue | Dan Shapiro"
conflict is a natural part of human interactions, but it is important to learn how to effectively deal with it.
- The speaker, Dan Shapiro, discusses three barriers to effective conversations: identity, appreciation, and affiliation.
- Understanding one's core values and beliefs is crucial in conflict situations to prevent emotions from taking over.
- Actively listen and try to understand the other person's perspective before expressing your own.
- Instead of approaching conflicts as me versus you, try to find common ground and work together towards a solution.
- By practicing these strategies, relationships can be transformed, leading to a positive revolution of greater understanding and affiliation.
Speakers
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Educational
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