Summary of "Harvard negotiator explains how to argue | Dan Shapiro"

conflict is a natural part of human interactions, but it is important to learn how to effectively deal with it.

The speaker, Dan Shapiro, discusses three barriers to effective conversations: identity, appreciation, and affiliation.
Understanding one's core values and beliefs is crucial in conflict situations to prevent emotions from taking over.
Actively listen and try to understand the other person's perspective before expressing your own.
Instead of approaching conflicts as me versus you, try to find common ground and work together towards a solution.
By practicing these strategies, relationships can be transformed, leading to a positive revolution of greater understanding and affiliation.

Speakers