Summary of HRM Performance Appraisal All Methods | Commerce | HRM 2023 | Priyanka Ma'am

Summary of Video: HRM Performance Appraisal All Methods

Speaker: Priyanka Ma'am

Main Ideas and Concepts:

• Introduction to Performance Appraisal:
  • Performance Appraisal is a systematic evaluation of employee performance against set standards.
  • It involves assessing how well employees perform their assigned tasks and identifying areas for improvement.
• Importance of Performance Appraisal:
  • It helps in understanding employee potential and capability.
  • It is crucial for organizational growth, as it directly impacts productivity and employee retention.
• Methods of Performance Appraisal:
  • Traditional Methods:
    • Ranking Method: Employees are ranked against each other based on performance.
    • Grading Method: Employees receive letter grades (A, B, C) based on their performance.
    • Checklist Method: Simple yes/no questions about employee performance.
    • Forced Distribution Method: Employees are categorized into performance groups (e.g., top 10%, average, below average).
    • Confidential Reports: Prepared by supervisors, detailing strengths and weaknesses without employee knowledge.
  • Modern Methods:
    • 360-Degree Feedback: Collects performance feedback from supervisors, peers, subordinates, and self-assessment for a comprehensive view.
    • Assessment Center Method: Observes employees in action to evaluate their performance through various exercises.
    • Behaviorally Anchored Rating Scale (BARS): Combines qualitative and quantitative assessments of performance.
    • Psychological Appraisal: Evaluates hidden potential and psychological traits of employees.
    • Cost Accounting Method: Measures the monetary benefits an employee brings to the company.
• Process of Performance Appraisal:
  • Setting clear performance standards.
  • Communicating expectations to employees.
  • Measuring actual performance against standards.
  • Providing feedback and discussing areas for improvement.
  • Implementing necessary actions based on appraisal results.
• Key Differences Between Traditional and Modern Methods:
  • Traditional methods focus on individual performance, while modern methods emphasize organizational benefit.
  • Frequency of appraisal has shifted from annual to continuous assessments in modern methods.
  • Modern methods include more feedback sources, enhancing the appraisal's accuracy.
• Common Errors in Performance Appraisal:
  • Halo Effect: Positive or negative bias affecting evaluations based on a single characteristic.
  • Leniency or Severity Bias: Tendency to rate employees too leniently or harshly.
  • Central Tendency: Rating all employees as average, regardless of actual performance.

Detailed Bullet Point Format for Methodologies:

• Traditional Methods:
  • Ranking Method: Rank employees based on performance.
  • Grading Method: Assign letter grades (A, B, C).
  • Checklist Method: Answer yes/no questions regarding performance.
  • Forced Distribution Method: Categorize employees into performance groups.
  • Confidential Reports: Detailed reports prepared by supervisors.
• Modern Methods:
  • 360-Degree Feedback: Gather feedback from multiple sources.
  • Assessment Center Method: Observe employees during tasks.
  • BARS: Evaluate using specific behaviors as benchmarks.
  • Psychological Appraisal: Assess hidden potential and psychological traits.
  • Cost Accounting Method: Evaluate monetary contributions of employees.

Speakers/Sources Featured:

• Priyanka Ma'am (Educator)

Notable Quotes

— 30:41 — « Just like we see a normal diamond, so it is normal, look this, this is your normal diamond, like we are seeing the shining in the discussion, but the normal hair which is a normal diamond, it does not have any shine in it. »

— 48:01 — « If the manager gets it in his mind that Priyanka is lazy, if this gets in the manager's mind, if I get such an impression that Priyanka is lazy, then no matter what I do, my negative impact has been created in the manager's eyes. »

Category

Educational

Video