Summary of "間違った言語化があなたの成果を奪う!年商100億企業社長が教える”真の言語化”"
Summary of Business-Specific Content from the Video
Title: 間違った言語化があなたの成果を奪う!年商100億企業社長が教える”真の言語化” Presenter: President Kinoshita, CEO of a 10 billion yen annual revenue company
Key Themes and Frameworks
Verbalization as a Core Business Skill
- Verbalization is the process of translating observations or knowledge into language to enable accurate reproduction and communication.
- High-accuracy verbalization improves reproducibility of actions and outcomes; low-accuracy verbalization leads to misunderstandings and poor results.
- Verbalization is a simplification process that strips away details, so precision (“resolution”) in verbalization is critical.
Resolution Framework for Verbalization
- Low resolution: Simplified, rough descriptions (e.g., “the eyeball is round”).
- High resolution: Detailed, nuanced descriptions (e.g., “the eyeball is round but partially obscured by eyelids, so the visible shape is cut off at top and bottom”).
- Higher resolution verbalization leads to better understanding, communication, and replication of tasks.
- Misalignment in resolution between a manager and subordinate can cause performance gaps even if the same instructions are followed.
Modification Level Concept
- Refers to the degree of detail and accuracy in how someone perceives and verbalizes a situation or task.
- Low modification level leads to superficial understanding and poor execution.
- High modification level means deep, nuanced understanding, leading to higher-quality outcomes.
Practical Application in Management and Training
- Leaders should check the modification level of their team members by asking how they understand instructions or concepts.
- When juniors say they are doing the same as seniors but fail, it often reflects a lower modification level or lower verbalization resolution.
- Managers should encourage detailed verbalization to raise baseline understanding and improve reproducibility.
Case Studies and Examples
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Drawing an Eye Example: The presenter’s childhood experience illustrates how verbalizing what you see (not just seeing it) can distort reproduction accuracy.
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Employee Health Case (Mr. A):
- Mr. A believed wearing a jacket was enough to avoid colds (low modification).
- The CEO observed poor nutrition was the real cause of low immunity.
- Correct verbalization: “Prevent colds by improving immunity through nutrition,” not just “wear a jacket.”
- Demonstrates the importance of detailed understanding and verbalization in problem-solving and coaching.
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Manager Reading Nikkei Newspaper (Mr. B):
- Mr. B thought reading news on a smartphone was equivalent to reading the Nikkei newspaper.
- Low modification level caused him to miss broad economic insights that come from reading the full paper.
- Shows how different perceptions of the same instruction affect knowledge acquisition and leadership development.
Marketing and Product Development Application
- In advertising, simply verbalizing superficial features (e.g., pink background) leads to poor reproduction of successful ads.
- Detailed verbalization of emotional reactions, context, and user experience leads to better creative outcomes.
- Example: An ad for a makeup product was analyzed in detail (color, movement, context) to capture why it attracted attention and engagement.
- This approach helps teams create more effective, differentiated marketing materials.
Verbalization Exercise in Employee Training
- The company practices detailed verbalization in training new employees to raise their modification level and improve task execution.
- Verbalization is used to push employees to a higher starting line, after which they focus on mastering non-verbalizable skills.
Leadership and Organizational Tactics
- Leaders must recognize when verbalization resolution is low and intervene by clarifying and raising understanding.
- Asking questions like “Why am I not getting results even though I’m doing the same as you?” helps uncover gaps in modification level.
- Encourages a culture of feedback and continuous improvement in communication and execution.
Actionable Recommendations
For Managers and Leaders
- Regularly assess the verbalization resolution and modification level of your team.
- Encourage detailed verbalization of tasks, problems, and observations.
- Use questioning to uncover misunderstandings and misalignments in perception.
- Provide concrete examples and context to raise modification level.
- Promote reading and learning habits that expose employees to broader perspectives (e.g., full newspapers vs. filtered news apps).
For Employees and Learners
- Reflect on whether your verbalization and understanding are detailed enough.
- Compare your approach with those who achieve results and identify gaps.
- Write down or verbalize your thought process in detail to improve memory retention and execution accuracy.
- Use verbalization as a tool to internalize and reproduce complex skills and knowledge.
For Marketing/Product Teams
- Move beyond superficial descriptions of successful campaigns; capture emotional and contextual details.
- Use high-resolution verbalization to understand customer reactions and recreate success factors.
- Continuously refine verbalization to improve creative output and innovation.
Key Metrics / KPIs Mentioned
- Company scale: 10 billion yen annual revenue (context for credibility).
- No explicit numeric KPIs (e.g., CAC, LTV) were discussed, but emphasis was on improving reproducibility and accuracy of execution as qualitative business performance drivers.
Summary of Frameworks
- Verbalization Accuracy Framework: Focus on increasing resolution/detail in language to improve reproducibility.
- Modification Level: Degree of detailed understanding and perception affecting communication and execution.
- Feedback Loop: Use questioning and comparison with high performers to raise modification level.
- Training Playbook: Use verbalization exercises to raise baseline skill levels before focusing on non-verbalizable expertise.
Presenters / Sources
- President Kinoshita (CEO of a 10 billion yen revenue company)
- Mention of “Kita no Tatsujin” as the channel and recruiting organization
This video offers a unique leadership and organizational insight focusing on the power of precise language and detailed understanding (verbalization) to drive business success, improve training, marketing, and team performance.
Category
Business