Summary of "3 Courtroom Tricks That Work in Everyday Conversations"

Key Communication and Productivity Tips from 3 Courtroom Tricks That Work in Everyday Conversations

Avoid using “but” as it negates or deletes what was said before it, creating barriers in communication.
Using “and” instead connects ideas, builds on statements, and keeps dialogue open.
Examples:
- Instead of “I like this, but it’s not for me,” say “I like this and I need to tell you this isn’t working for me.”
- Instead of “I hear what you’re saying, but I disagree,” say “I hear what you’re saying and I see things differently.”
- Instead of “I’m sorry I did that, but it wasn’t my intent,” say “I’m sorry I did that and that wasn’t my intent.”
This shift reduces defensiveness and improves collaboration in conversations and emails.

When conversations get heated, avoid arguing over minor details or minutiae.
Shift the discussion to broader, more general points to reduce tension.
Use phrases like:
- “I agree that’s worth a discussion.”
- “I agree that’s a fair concern.”
Finding any common ground at a macro level helps calm defensiveness and keeps dialogue constructive.
This technique is especially effective in disagreements, whether personal or professional.

Speak clearly and deliberately to convey strength and assertiveness.
Slowing down your words helps maintain control of the conversation and allows others to process what you say.
Avoid rushing responses or speaking too fast, which can cause misunderstandings or escalate tension.
Use pauses and silence strategically to regulate the flow and emotional tone of conversations.
This method helps in emotionally charged situations, allowing both parties to stay calm and engaged.

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