Summary of "I Scrapped 13 MACHINES to Prove a Point: STOP BUYING These Brands!"
Video focus
A teardown and critique of Hoover and Candy washing machines (and wider industry practices). The presenter scrapped 13 machines to examine why relatively new washers are being discarded and to demonstrate repairability, spare-part costs, and common failure modes.
Main findings
Representative machines kept for demonstration
- 2010 model — bearing failure; otherwise functional. Bearing retail ≈ £20.
- 2015 model — warped drum rubbing on outer tub; written off despite working components.
- 2019 model (Hoover HL‑1682D cited) — PCB/software failure rendered the machine unusable.
- 2024 integrated machine (18 months old) — scrapped for a simple belt/spline assembly issue that cost <£15 to fix.
Common failure modes observed
- Collapsed drum bearings
- Broken drum “spiders” (drum supports)
- Holes in drums caused by coins, nails, etc.
- Warped drums
- PCB/program failures
- Assembly faults (e.g., loose pulley spline)
Sealed drums and impact on repairability
- Many modern machines adopted sealed drums (industry‑wide since ~2006).
- Sealed drums make bearing/spider failures effectively irreparable or prohibitively expensive, driving disposal rather than repair.
Spare parts and pricing examples
- 2010 machine (approx): new price ≈ £280; drum £198; motor £152; wiring harness £139; PCB £115.
- 2015 machine (approx): new price ≈ £350; drum £146; motor £108; PCB £192; wiring harness £146.
- Hoover 2019 (HL series) examples: drum £190; PCB ≈ £113; wiring harness ≈ £199; motor not available/unknown.
- General ranges noted: drums £146–£198; motors £108–£152; PCBs £113–£192; wiring harnesses ≈ £139–£199.
- Repair-cost example: fixing a belt/spline issue <£15 vs typical consumer call‑out expectation ≈ £130.
Repairability and accessibility problems
- Hoover and Candy often use welded cabinets (front panel not removable) and multi‑part lids made from chipboard that swell with moisture — both make access and repairs difficult.
- Other brands (Bosch, Neff, Siemens, AEG, Electrolux, LG) generally allow easier front removal and better service access.
- Some components (notably certain motors) may be unavailable to consumers or independent repairers.
Positives for Hoover/Candy
- Good suspension leg design and decent drum mounting.
- Acceptable paintwork in many examples.
- Washing performance remains good across modern machines.
- Consumable spare parts (pumps, seals, shock absorbers) are generally affordable.
- Manufacturer workshop manuals and technical bulletins exist and are useful.
Warranty and consumer advice
- UK standard warranty often only 12 months (versus 2 years required in much of Europe).
- Extended insurance/cover example: about £3–£6/month; 5 years could cost ≈ £240 — sometimes comparable to buying a higher‑quality machine.
- Presenter recommendation: avoid manufacturers that provide less than a 5‑year guarantee; prefer 5–7 year warranties where available (Bosch noted at 5 years; some UK maker cited at 7 years).
Right to Repair and planned obsolescence
- Presenter accuses manufacturers of deliberate obsolescence: sealed drums, restricted parts, welded cabinets, and poor response to known design defects.
- Some parts are overpriced or unavailable, preventing affordable repairs.
- The presenter will list salvageable spare parts for sale on his website and has repair tutorial videos available.
Pros and cons
Pros
- Good wash performance across modern machines.
- Hoover/Candy strengths: reliable suspension legs, good drum mounting, decent paint.
- Consumable spares and some parts are affordable.
- Workshop manuals and technical bulletins are published by manufacturers.
Cons
- Poor long‑term build quality compared with older machines (1970s–80s units that lasted 25–30 years).
- Sealed drum designs make bearing/spider failures effectively non‑repairable/economic.
- Frequent PCB/software failures in newer models.
- High spare part prices for major components relative to low original machine prices — incentivises replacement over repair.
- Welded cabinets and multi‑part chipboard lids cause very poor service access.
- Some components (motors) may be unavailable to repairers/consumers.
- Shorter warranty terms in the UK (12 months) vs EU (2 years); many manufacturers don’t offer long warranties.
User behaviour and consequences
- Consumers often discard machines because repair is perceived as expensive, inconvenient, or risky.
- Even very new integrated machines are sometimes scrapped for minor, cheap fixes because owners fear high call‑out/repair fees.
- The presenter fixed one 2024 integrated machine for under £15, illustrating the disconnect between real repair cost and consumer expectations.
Comparisons
- Older, serviceable models (e.g., Hotpoint 95/18 series, Hoover A3) lasted 25–30 years and were far easier to repair.
- Easier-access brands: Bosch, Neff, Siemens, AEG, Electrolux, LG.
- Worse-access/welded-cabinet brands: Hoover, Candy, Hotpoint, Indesit/Ariston.
Numeric/details to note
- 13 machines scrapped; 4 kept for demonstration.
- Example spare-part prices: drums £146–£198; motors £108–£152; PCBs £113–£192; wiring harnesses ≈ £139–£199.
- Example new machine prices mentioned: £280, £350, £399.
- Warranty differences: UK typically 12 months; EU minimum 2 years; presenter recommends ≥5 years.
- Repair-cost example contrast: <£15 to fix a belt/spline issue versus ~£130 expected call‑out fee.
Verdict / recommendation
Stop buying Hoover and Candy models as currently built — they suffer from avoidable design and quality problems (sealed drums, poor accessibility, overpriced/unavailable key parts, PCB failures). If you buy a machine, prioritise repairability and a long warranty (≥5 years). Avoid brands or models with welded cabinets and sealed drums unless you can verify good spare‑parts support and long warranties. When possible, choose brands with proven serviceability or invest in a higher‑quality machine with a longer manufacturer guarantee or reliable third‑party repair support.
All unique points (concise list)
- 13 machines scrapped to inspect landfill/obsolescence issues.
- Kept four machines showing different failure types (2010: bearings; 2015: warped drum; 2019: PCB; 2024: belt/spline fault).
- Sealed drum adoption (~2006) across manufacturers made many repairs uneconomic.
- Drum bearings/spiders commonly fail and are cheap to replace if accessible.
- Many manufacturers weld cabinets, preventing front removal.
- Hoover/Candy lids use chipboard pieces that swell and complicate lid removal.
- Component price examples (drum, motor, PCB, wiring harness) are often high relative to machine price.
- Some motors/parts are not offered to repairers/consumers.
- Hoover HL‑1682D cited with NFC/mobile features that add complexity but little reliability benefit.
- One 2024 integrated machine was fixable for <£15.
- Hoover/Candy suspension legs and drum mounting are good.
- Paintwork is generally OK; some rust can occur from design/water flow issues.
- Washing performance remains good across modern machines.
- Manufacturer workshop manuals and bulletins are available and helpful.
- UK warranty norms (12 months) are weak compared to EU (2 years); longer warranties (5–7 years) are preferable.
- Insurance extension costs can be comparable to buying a better machine.
- Presenter will sell usable spare parts and provide repair videos.
Final note
The presenter is campaigning against built‑in obsolescence, will publish spare parts on his site, and plans additional brand teardowns and repair videos.
Category
Product Review
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