Summary of "Sesión 1 Auditor Interno CITEmadera"
Main ideas, concepts, and lessons conveyed
1) Purpose of the training
- The course is designed to train internal auditors for an integrated management system aligned with:
- ISO 9001:2015 (quality)
- ISO 14001:2015 (environment)
- ISO 45001:2018 (occupational health and safety)
- It is based on ISO 19011:2018 (guidelines for auditing management systems).
- Emphasis: auditing should be done effectively from audit planning through execution and reporting, and participants should apply the learning in the organization’s next internal audit.
2) Value of management systems (quality/environment/OH&S)
- Certification is described as a milestone, but the real value is when the management system is effectively integrated into the organization’s operations and helps achieve business objectives.
- The course aims to strengthen participants’ ability to audit that integration.
3) Course structure and logistics
- The course lasts five sessions, remote (online).
- Each session is 3 hours, from 2:00 pm to 5:00 pm.
- Active participation is expected; participants are encouraged to share experiences and points of view.
- A short break (about 5–10 minutes) is expected to occur within workshops for stretching/drinks.
4) Workshops and attendance-based requirements
- Each session includes (on average) a workshop addressing typical course topics, including an audit plan workshop (noted as more extensive).
- Workshops are held within session hours (no separate outside-time workshop).
- Participation in workshops is assessed, and attendance at the workshops is required to achieve full workshop participation.
Methodology / instructions presented (detailed bullets)
A) Participation and Zoom instruction (attendance verification)
- Rename yourself correctly on Zoom.
- The training team will take screenshots during the course to verify attendance.
B) How the course evaluation works (grading system)
- Minimum total evidence/grade required: 13 points out of 20 (≈ 65%).
- Weighting of evaluation components:
- Attendance: 15%
- Workshop participation: 25%
- Final evaluation in the last session (May 12): 60%
- Final evaluation (online) includes:
- True/False questions
- Marking questions
- Open questions
- Certificate outcomes:
- To get a certificate of approval, participants must meet the set score/criteria.
- If a participant does not meet the score but has attended enough, they may receive proof of prior participation.
- If participants attend less than 50% of total sessions, they do not qualify for the certificate.
- Practically: attending at least 3 of 5 sessions is required for participation proof/certification eligibility threshold (as stated).
C) Audit-focused methodology: what auditors should remember while studying clauses
- Participants are instructed to:
- Have the ISO standards available for consultation during the review.
- Not try to memorize everything; focus on being able to locate requirements (e.g., which chapter/clause applies).
- Key auditing rule emphasized:
- Findings must be linked to the most specific clause containing the requirements (“content”), not just to a higher-level title/section.
- During audit preparation/reporting:
- If a clause has a title (qualification) and then sub-clauses with actual requirement content, the nonconformity must reference the sub-clause where the content is.
- Audits are primarily against chapters 4 through 10 (for these ISO standards), while earlier elements like scope/introductory context are used for understanding and interpretation.
Learning content delivered in the session (structured outline)
1) Review of ISO standards structure (harmonized high-level structure)
- The standards share a similar structure using a harmonized framework:
- Chapter 4: Context
- Chapter 5: Leadership
- Chapter 6: Planning
- Chapter 7: Support
- Chapter 8: Operation
- Chapter 9: Performance evaluation
- Chapter 10: Improvement
- How PDCA connects:
- Plan: Chapter 6
- Do: Chapters 7 and 8
- Check/Verify: Chapter 9
- Act/Improve: Chapter 10
- Chapter 5 is positioned as “leadership” supporting and sustaining the cycle
2) Introduction to internal audits (principles and program management)
- The course will cover:
- Principles governing internal audit activities and participants’ actions
- Management of the internal audit program
- Risks and opportunities within audit programming
- Audit team roles/actors
- Internal audit stages:
- Planning/initiation/preparation
- Conducting audit activities
- Report preparation and distribution
- Completion and follow-up
- These stages function like a process: planned → executed → results → monitored closure.
3) ISO terminology and definitions (auditor interpretation)
- A major theme is clarity of terms:
- ISO standards define terms (often in Clause 3).
- Auditors must understand ISO definitions and then adapt the vocabulary to what the organization uses.
- Example concept highlighted:
- In ISO 45001, the term “incident” includes accidents and near misses.
- If a site uses other local terms (e.g., “accidents and near misses”), auditors should ensure the concept is covered, even if the wording differs.
4) Deep review of ISO 9001 clause-by-clause auditing logic (chapters 4–10)
Participants were guided on:
- Where each clause typically gets audited (which organization process/function)
- Whether documentation is required by ISO vs. considered best practice
- How to identify the clause/sub-clause to reference in findings
Examples of clause-auditing guidance included:
- Chapter 4 (ISO 9001):
- Context: typically audited in higher-management processes/functions
- Stakeholders: typically aligned to senior management
- Scope: requires documentation; audited in management-system management function
- Quality management system + processes: audited in the function managing the system and processes
- Chapter 5 (ISO 9001):
- Leadership titles vs content sub-clauses: findings must map to the sub-clause with requirements
- Policy has sub-elements that must be audited separately (e.g., establishing policy vs communicating policy)
- Roles/authorities assigned and communicated: audited in relevant HR/system functions
- Chapter 6 (ISO 9001):
- Risk/opportunities linked to context-related clauses
- Quality objectives: auditable in the level that manages/monitors them
- Planning changes: audited mainly where the management system is managed
- Chapter 7 (Support) (selected points):
- Resources include multiple sub-elements (infrastructure, environment, monitoring/measurement, knowledge, competence, awareness, communication, documented information)
- Documentation is explicitly required mainly in:
- 7.1.5/7.1.6 equivalents described as calibration/verification evidence (7151/7152 in their explanation)
- Chapter 8 (Operation) (selected points):
- Operational planning/control
- Customer communication and contract/review controls
- Design & development audited across multiple sub-clauses together (but findings must reference the specific sub-clause)
- External provider controls (purchasing/contractors/suppliers)
- Production/service provision with sub-control elements (e.g., identification/traceability, preservation, post-delivery, change control)
- Chapter 9 (Performance evaluation) (selected points):
- Monitoring/measurement/analysis/evaluation
- Internal audits and management review: audited in the management system coordination and senior management processes respectively
- Chapter 10 (Improvement):
- Corrective actions audited where corrective action is managed, often centrally but can apply wherever nonconformities are handled
- Continued improvement processes
5) ISO 14001 and ISO 45001 alignment with ISO 9001 (correspondence logic)
- The instructor explained that:
- Most clause auditing follows the same process/function where the corresponding ISO 9001 clauses are audited, but with discipline-specific differences.
- Key noted differences:
- ISO 9001: allows some exclusions (not applicable requirements)
- ISO 14001 and ISO 45001: do not allow exclusions; all requirements must be applied within scope.
- ISO 14001: substitutes/adjusts certain leadership/policy clause structure (e.g., fewer sub-clauses like 5.1.2/5.2.1 style not present as in 9001 in the instructor’s explanation)
- ISO 45001: includes worker participation/consultation as a specific distinctive requirement (no direct equivalent in 9001/14001 per the session explanation).
6) Session activity: Kahoot quiz
Participants answered Kahoot questions (true/false and multiple choice) to test baseline understanding of:
- Which ISO standard establishes which management-system requirements
- Life cycle perspective in ISO 14001
- Environmental/safety policy commitments in ISO 45001
- Quality objectives consistency logic in ISO 9001
- Management review input elements in ISO 14001
- Definition/usage of “contractor” in ISO 45001
The quiz results were used as teaching reinforcement (correcting misconceptions, especially around ISO 9001 quality objectives).
7) Where the session ended
They concluded with the start of further review focusing on:
- ISO 45001 Chapter 6 topics (hazard identification, risk assessment, OSH opportunities, and planning actions)
The instructor indicated the next session would continue and complete the ISO 45001 review and begin workshop work.
Speakers / sources featured (identified)
- Speaker: Cecilia Sierra (Instructor; representative of Calidar Consultores)
- Organizations / references mentioned:
- Calidar Consultores
- ISO standards:
- ISO 19011:2018
- ISO 9001:2015
- ISO 14001:2015
- ISO 45001:2018
- (Also mentioned for terminology) ISO 9000:2015
- Example organization: “CITEmadera” / “Madera” / “Cita de Madera” (used as a case reference within the explanation)
- Other participants (appearing in the quiz/attendance list, by name as spoken):
- Stefanie
- Emily
- Claudio
- Ursula
- John
- Ismael
- Elen
- Paola
Category
Educational
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