Summary of "Best AI Tools For 2026 : AI Tools For Business Self-improving"
Executive summary
Mike Rhodes presents a practical playbook for turning AI into a competitive lever: build a “self‑improving business” by automating repetitive work, embedding AI into operations and customer touchpoints, and compounding improvement via feedback loops. The emphasis is on pragmatic experiments, role‑based prompting, project‑level context, and appointing internal AI champions/gamers to drive adoption.
Key themes: - Automation before bespoke AI systems. - Give models business context (documents, projects). - Push models away from “average” via roles and prompt engineering. - Use agents and integrations to perform routine tasks. - Treat bots like team members to be managed and coached.
Frameworks, processes and playbooks
- Self‑improving business
- Implement AI + feedback loops so models learn from corrections and improve continuously.
- Automation‑first → augment with AI
- Remove manual copying/pasting and automate workflows before building agentic systems.
- Prompt engineering playbook
- Give the model a role (e.g., “you are a McKinsey strategist…”) to move it away from average responses.
- Force the model to “think” (have it draft a plan or to‑do list before answering).
- Test and iterate prompts; small wording changes can materially improve output.
- Projects / Knowledge folders
- Create per‑client, per‑team or per‑product projects that include all relevant docs, emails, specs so AI answers are contextually specific.
- Agent strategy (short/medium term)
- Experiment with agentic browser/mode and bots that can perform tasks (form filling, booking, research) — treat them as team members to manage.
- Organizational adoption path (mountain metaphor)
- Scouts/Gamers (10–20%): early experimenters building initial automations and proofs.
- Trekkers: follow once paths are proven.
- Broad rollout after pilots + vivid vision to explain the future state to staff.
- Data / web strategy for AI agents
- Expose structured, machine‑readable product/spec data behind the site (hidden to humans) so bots/agents can discover and use it.
Key metrics, KPIs and exemplar numbers mentioned
- ChatGPT usage: ~800 million weekly users (scale and adoption indicator).
- Productivity/time savings examples:
- Competitive research: 422 websites summarized in ~38 minutes vs days for a human researcher.
- Quote generation (case study): team quote time reduced from 2–4 hours per quote to near‑instant (button press).
- Visual content: a composited image created in ~8.5 seconds vs ~1+ week for a designer; short video produced for ~$0.20.
- Voice capture: talking is ~4x faster than typing for capturing ideas / context.
- Operational examples:
- Inbox cleanup: example inbox ~29,000 emails where AI could archive ~28,000.
- Profit impact claim: “most businesses could improve profits by at least 20%” (presenter’s assertion—use as guideline, not benchmark).
- Adoption/scale outlook:
- Prediction: potential billions (example cited: 10 billion) of autonomous agents/bots operating in the future.
- Pricing signals:
- Recommend ChatGPT licenses ~US$20/month per user for better model access and business data protection.
- Small add‑on AI features on helpdesk tools often cost only a few dollars/month (example: $4/month).
“Most businesses could improve profits by at least 20%.” — presenter’s assertion (guideline, not a hard benchmark).
Concrete examples, case studies and actionable recommendations
- Case study — David (awning/blind business)
- Problem: each customer quote took 2–4 hours and rework was frequent.
- Solution: David built a quoting tool over a few Sunday afternoons; now types a few inputs and gets a price quickly. Demonstrates non‑technical business owners can build impactful tools.
- Competitive research
- Use AI research features to visit multiple competitor URLs, synthesize messaging and find gaps — run monthly to monitor positioning or inform GTM/product decisions.
- Marketing creative & proposals
- Use image/video generators to update product photography, create short social clips, or place a product into a prospect site photo for proposals (helps prospects visualize using the product).
- Meetings & sales
- Use meeting transcription/summarization tools to auto‑produce summarized notes and action items per attendee.
- Use Gong or similar for live sales coaching (real‑time nudges), automatic CRM entry and to address poor salesperson CRM habits.
- Customer support & lead capture
- Enable AI chatbots (Intercom, Zendesk, HelpScout) to answer off‑hours queries and reduce lead leakage.
- Form‑filling & data capture
- Use agentic browser automation to complete tedious council/permit forms or websites automatically by connecting documents in a project.
- Inbox & task automation
- Delegate inbox triage to AI with corrective feedback loops (teach it rules as it makes mistakes).
- Voice workflow and note capture
- Use transcription tools (e.g., “Whisper Flow”) or mobile apps to record 10‑minute idea dumps, then feed transcriptions + docs to models for ideation/action lists.
- Website / bot‑readable data
- Publish machine‑readable specifications, prices, SKUs behind the site (not necessarily for human visitors) so search/chatbot agents can ingest and act on them — a new SEO/GTM frontier.
Implementation checklist (practical next steps)
- Pick an internal AI champion (gamer/scout). Give them time and budget (small subscriptions) to experiment.
- Start with automation: map repetitive tasks and prioritize those with high time cost or error rates.
- Buy access to the best practical models for your needs (paid tiers) — don’t penny‑pin at the model level during early pilots.
- Create Projects/folders per client/team in your AI tool and upload SOPs, offers, price lists, contracts, and job descriptions.
- Build small, high‑impact automations first (inbox rules, meeting briefs, quote automation).
- Use role prompts and the “think/write a to‑do list before answering” pattern to improve outcomes.
- Connect Gmail/Calendar/Drive with care; test sandboxed flows before broad rollout.
- Measure outcomes: time per quote, sales cycle length, lead response time, inbox backlog reduction, support ticket SLAs, close rates; aim for visible KPI improvements >20% in high‑impact areas.
- Communicate a vivid vision to staff, offer training, and frame AI as augmentation and opportunity (not pure downsizing).
Organizational & leadership considerations (change management)
- Don’t mandate “learn AI or else” — paint a vivid, hopeful future and identify scouts to lead.
- Expect some staff resistance; be transparent about roles changing from doing to conducting (managing bots and humans).
- Provide quick wins (licenses, a few automations) to build momentum and demonstrate ROI.
- Treat bots like junior team members: instrument feedback loops and coach them so they improve permanently.
- Security & privacy: prefer reputable paid models for business data protection; avoid unknown foreign models for sensitive business data.
Tools and technologies mentioned
- Models & platforms: ChatGPT (OpenAI), Claude, Google Gemini.
- Meeting transcription & summarization: Fireflies, Granola (referenced).
- Sales coaching/recording: Gong.
- Messaging & support: Intercom, Zendesk, HelpScout.
- Internal systems: SystemHub (document/SOP repository).
- Agentic/automation tools: ChatGPT agent mode / browser / Atlas, Whisper Flow (roads.ai affiliate).
- Creative: image/video generators (unnamed; Google demo referenced).
Note: use multiple models occasionally; don’t bet the business on a single vendor.
Risks & cautions
- Models are “average” out of the box — they require role‑based prompting + context to be useful.
- Mistakes will happen; build feedback loops and expect iterative tuning.
- Data privacy: pay for appropriate tiers to reduce risk of data entering public training sets.
- Don’t overpromise layoffs; positioning AI as augmentation leads to better adoption and fewer culture shocks.
One‑page quick playbook (starter project ideas)
Low effort / high ROI - Inbox triage + unsubscribe automation. - Meeting brief generator (connect calendar + client docs). - Competitor monthly research digest. - Quick quote generator for repetitive pricing jobs. - Support chatbot out of hours for lead capture.
Medium effort - CRM auto‑logging using call capture + Gong‑style coaching. - Agentic form‑filling for permits and government websites. - Image/video templates for proposals and social ads.
Longer term - Publish structured product/spec data for bot agents. - Build internal agent(s) that conduct multi‑step workflows (research → spreadsheet → outreach).
Presenters, references and sources
- Main presenter: Mike Rhodes (Mike Rhodess).
- Referenced people/events: Dave (workbooks/event organizer), Paul (Claude user, mastermind participant), Shannon (speaker referenced), David (case study: awnings / blinds business), Abraham Wald (historical example).
- Companies / tools mentioned: OpenAI/ChatGPT, Claude, Google Gemini, Fireflies, Gong, Intercom, Zendesk, HelpScout, SystemHub, roads.ai / Whisper Flow.
Category
Business
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