Summary of "Supercharge your Smartsheet Solutions with Smarthub by Prodactive (online launch)"

Summary of “Supercharge your Smartsheet Solutions with SmartHub by Prodactive (online launch)”

Overview

This live webinar introduces SmartHub by Prodactive, a new platform designed to enhance and extend Smartsheet capabilities through purpose-built add-ons, templates, and workflow automation tools. SmartHub acts like an “App Store” specifically for Smartsheet users, offering solutions that speed up delivery, improve dashboards, and automate tasks.

Key Technological Concepts & Product Features

SmartHub Platform

A web-based marketplace for Smartsheet tools, templates, solutions, and services.
Includes a community feature distinct from the official Smartsheet community, enabling users to share, discuss, and get support on tools/templates.
Incorporates AI features with plans to allow users to train AI models overlaying their own data for customized automation and insights.
Designed for self-service: users can easily set up tools themselves without coding knowledge, primarily requiring API keys for integration.

Core Tools Highlighted

Image to Cell: Automatically embeds images attached to Smartsheet rows directly into cells, useful for inventory, proof of work, and visual tracking.
Attachment Info: Displays the number and names of attachments per row in a dedicated column, enabling better document management and automation triggers.
Bulk Attach to Rows: Allows uploading hundreds to thousands of attachments to rows in bulk, drastically reducing manual effort.
Cell History: Tracks and shows an immutable audit trail of changes made to individual cells directly within the sheet, improving transparency and error tracking.
Dropdown Manager: Synchronizes dropdown lists across multiple sheets from a single source (similar to Smartsheet’s own dropdown manager but with extended features).
ID Checker: Quickly retrieves asset or row IDs for API and integration purposes.
Upcoming Tools: SMS messaging tool, QR code generation, asset renaming, column translator, cell timestamping, and mail attachment improvements.

Security & Compliance

Enterprise-grade security with HTTPS, TLS encryption, API key management, and plans for MFA and SSO.
Designed with a healthcare and regulated industry background, emphasizing compliance and data safety.

Pricing Model

Usage-based, transparent pricing using a proprietary currency called “bolts.”
Free tier available with limited usage; paid plans scale with usage.
Users can monitor usage stats (e.g., images processed, attachments uploaded) in real-time.
Bolts can be earned through community participation, referrals, and providing feedback, fostering an engaged ecosystem.

Community & Ecosystem

Marketplace for third-party partners and users to contribute tools and templates.
Rewards system incentivizes participation, feedback, and referrals.
Plans for events and podcasts featuring experts in project management, operations, finance, and more.
Social impact initiatives such as an Armed Forces Leavers Program and a “Force for Good” fund to support charitable causes.

User Experiences & Use Cases

Mark Safran (Chelsea Lighting)
- VP of Operations & Technology and long-time Smartsheet user.
- Uses Image to Cell for construction punch list management, enabling field technicians to attach photographic proof directly to issues, simplifying client reporting and project closeout.
- Appreciates Cell History for transparent audit trails visible in sheets, reducing errors and improving accountability.
Will Jeffers (Swampfox Technologies)
- Runs business operations for an enterprise contact center solutions company.
- Uses Attachment Info to streamline HR onboarding workflows by tracking required documents per employee, triggering automations to reduce manual checks.
- Values the responsiveness of the Prodactive team during beta testing and the micro-solutions that save keystrokes and time.

Both users emphasize the ease of setup (copy-paste API keys), intuitive interface, and fast performance.

Product Development & Roadmap

SmartHub was built rapidly since April following initial concept discussions in February, with continuous iteration based on user feedback.
The team actively incorporates user suggestions into the product (e.g., adding file size info to Attachment Info tool).
Future roadmap includes SMS tools, QR code support, asset management enhancements, column translation, timestamping, and mail attachment improvements.
AI integration is a key future focus, aiming for non-technical users to train and deploy AI models easily.

How to Access & Get Involved

Early access available by signing up on the Prodactive website (getproductive.com) with free starter bolts credit (5,000 bolts).
Users can join different server regions (EU, US, Gov, Australia) and provide feedback to earn more bolts.
Community participation is encouraged for rewards and influence on product development.
Partners and creators can contribute tools and potentially monetize their solutions.

Main Speakers / Sources

Rich Coohl – Host, Smartsheet content creator, founder of Prodactive, and project management expert with 20+ years industry experience.
Steve Blackburn – Co-founder of SmartHub, technical lead with a background in healthcare and regulated industries, focused on security and compliance.
Mark Safran – VP Operations & Technology at Chelsea Lighting, early adopter and beta tester, construction industry expert.
Will Jeffers – Business Operations lead at Swampfox Technologies, Smartsheet super user, community advocate, and beta tester.
Akba Mimmude – Prodactive team member supporting development and webinar.
Hunter Reed – Former Smartsheet template gallery manager, involved in SmartHub development (not live during webinar).

Summary

SmartHub by Prodactive is a rapidly evolving, secure, and user-friendly platform designed to extend Smartsheet’s native capabilities through a curated marketplace of add-ons and templates. It emphasizes self-service, transparency in pricing, community engagement, and real-world business outcomes.

The platform targets both individual users and organizations seeking to automate workflows, improve data visualization, and reduce manual effort with innovative micro-tools like Image to Cell and Attachment Info. Early adopters praise its ease of use, speed, and practical impact on operational workflows.

The team behind SmartHub is committed to continuous improvement driven by user feedback and strategic alignment with Smartsheet’s roadmap.

End of Summary