Video summary

You're Prioritizing Your Work WRONG - How Consultants Actually Do It

Main summary

Key takeaways

Business

Summary (business / prioritization execution focus)

A former McKinsey consultant (Heinrich) explains how consultants prioritize a cluttered workload using simple decision rules designed for speed, client impact, and enabling others—using a steering-committee project as the context.

Prioritization playbook (implied ranking + rationale)

Given a to-do list presented in no particular order, the principles effectively rank tasks as follows:

  • Deprioritize (last)

    • Travel expense submission (admin/internal) Rationale: “admin tasks… should not be a priority” unless there’s an explicit deadline.
  • Deprioritize (early vs. mid)

    • Feedback session with a junior colleague Rationale: important for leadership/development, but lower immediate priority than client/operations-facing work.
  • Prioritize (mid)

    • Client data analysis for the upcoming steering committee Rationale: client-facing and likely required for near-term milestones. Dependency insight: can be done without waiting on others (assuming the dataset is already received).
  • Prioritize (very early, because others depend on it)

    • Storyline writing for the next steering committee document Rationale: creates the “inputs” other team members need to produce slides/document deliverables.

    • Briefing for the internal research team Rationale: without this briefing, internal research can’t produce the analysis needed for the steering committee.

  • Act immediately

    • Quick response to a senior client email Rule: tasks taking < ~5 minutes should be done right away, not added to the to-do list. Management pattern highlighted: senior/most successful partners respond extremely fast—even if only to acknowledge and provide timing (e.g., “I’ll get back to you tomorrow”).

Timeline / sequencing guidance (concrete operational dependencies)

  • Early tasks (positions 2 & 3 in his ordering): tasks that unlock other people’s work

    • Decide which comes first by lead time:
      • Prioritize the work that requires more time from the other team.
  • Later tasks (position 4 and beyond):

    • Things that can be done solo or close to the deadline (e.g., data analysis after data is received; admin items last unless urgent).

Key “rules of thumb” (process framework)

  • 5-minute rule: if it takes ~< 5 minutes, do it now and remove it from the queue.
  • Admin last: internal admin (like expenses) goes to the bottom unless deadline-driven.
  • Enable others early: start anything others need (storyline/briefing) early to maximize their available time.
  • Lead time drives order: when tasks are dependent, choose the one whose required partner time is longer.
  • Client responsiveness as leadership behavior: fast acknowledgement/updates to senior clients is a recurring trait among top performers.

KPIs / metrics mentioned

  • No business KPIs (e.g., revenue, CAC, churn) are discussed.
  • Only time-based operating thresholds are used:
    • <5 minutes → immediate execution
    • Response behavior measured in “minutes or so” for senior-client emails

Example case (embedded scenario)

  • A typical consulting-like cadence:
    • Steering committee occurs every ~2–3 weeks
    • Work is organized around producing:
      • the steering committee storyline
      • the internal research briefing
      • client data analysis
    • Sequencing is determined by dependency timing.

Presenters / sources

  • Heinrich (former McKinsey consultant, later C-level roles in industry/tech; channel “FirmLearning”)

Original video