Summary of "The Metrics You Should Use (but Probably Don't) • Cat Swetel • YOW! 2018"

The speaker, Cat Swetel, discusses the importance of using metrics in software development processes. She emphasizes the need for a balanced set of metrics to measure responsiveness, predictability, productivity, and quality. Cat explains various metrics, such as time in process and throughput, and how they can be visualized to track trends over time. She also highlights the significance of safety in data collection and the drawbacks of using story points in sizing work items. Cat concludes by stressing the importance of focusing on reducing wait time in the workflow to improve overall efficiency.