People Are Like Garbage Trucks

Key Message

Respond calmly to other people’s negativity rather than letting it spoil your day or affect how you treat others.

• Don’t take someone else’s anger or frustration personally; it may reflect what they’re carrying, not something you caused.
• When faced with hostility, stay calm, offer a smile or kind wish, and move on instead of escalating.
• Don’t pass negativity along to people at work, at home, or in the street.
• Treat people who treat you well with love, and wish well for those who don’t.

“Life is 10% what you make it; the other 90% is how you take it.”

Presenters and Source

Tommy is the driver in the video, and the passenger is played by Meir Kay. The story is credited to David J. Pollay.