Video summary
Creepypasta - Volverse Postal
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Summary
The story follows an unnamed call-center worker who is moved into the cubicle of Jeff, a coworker who recently died by suicide. While clearing out Jeff’s desk, the narrator finds a personal laptop and takes it home, suspecting it might explain Jeff’s death. The only unusual thing on it is Postal, a violent game in which the player massacres police officers and civilians.
At first, the narrator is disturbed by the game’s premise and by how easily it lets him kill helpless characters. But he keeps playing, partly out of curiosity and partly because the game offers an outlet for the anger he has been suppressing after long shifts and abusive customer calls. The office’s bleak routine supplies much of the story’s dark humor: the narrator jokes about miserable commutes, forgotten headphones, bad cereal, and measuring a workday by the number of insults he receives.
The laptop also contains Jeff’s notes. They reveal that he was under the same crushing workplace pressure: he felt isolated, was repeatedly insulted by customers and his supervisor, and hoped to leave for a less demanding job. He missed that opportunity while covering shifts, then was fired during staff cuts. Jeff’s writing shows him struggling between thoughts of hurting others and ending his own life. The game did not simply explain his death; it became one of the few things that briefly made his bleak life feel exciting.
The narrator’s situation soon echoes Jeff’s. After he, too, is fired, he plays Postal and finds himself taking satisfaction in wiping out everyone in a level. He imagines the security guard’s carelessness with his gun as an opportunity, suggesting that the boundary between the game’s violence and his own rage is becoming dangerously thin.
The ending presents a final slaughter and directly addresses how workplace pressure can bring out the worst in people, while leaving it unclear how much is gameplay, fantasy, or real violence. Its grim point is that the game is less a cause than a mirror for the despair and resentment already building in both men.
Characters
- The unnamed narrator: A call-center worker who discovers Jeff’s laptop and gradually identifies with his anger.
- Jeff / Jefferson: The deceased coworker, whose notes reveal his worsening distress and the events leading up to his death.
- Jessica: A colleague who knew Jeff as an acquaintance and shows more concern about his death than most of the office.
- Albert: A coworker heard handling customer-service calls.
- The customers and supervisor: Mostly heard or described as sources of the daily abuse and pressure affecting the workers.
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