Video summary
I have to cancel Chronicles in Katowice
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Key takeaways
Summary
Chronicles canceled its November 21 concert in Katowice after producer Ksnupi said promoter Blueberry Entertainment had breached its contract. Ksnupi said the breach was outside Chronicles’ ability to resolve and that the contract had been withdrawn. The dispute may have legal consequences.
Ksnupi described the division of responsibilities:
- Chronicles develops and rehearses the show, works with performers, and is paid for the performance.
- The promoter handles event execution, including the venue, travel, hotels, ticket sales, and promotion, and receives the ticket revenue.
Blueberry’s experience with similar productions, including Witcher in Concert, influenced the decision to work with the company. However, its promotional campaign did not meet Chronicles’ expectations, and the parties disagreed about how it was run. After consulting with the promoter, Chronicles did not announce additional concerts but decided to proceed with the Katowice event.
Refunds
Blueberry is responsible for processing refunds because it holds the ticket revenue. Chronicles said it was pressing the promoter to issue refunds as soon as technically possible and would provide updates, but it did not give a specific deadline.
Next steps
Ksnupi said Chronicles had begun seeking a new concert date and intended to organize the replacement event itself, without a promoter.
Ksnupi apologized to ticket holders and to the artists and creatives who had worked on the show. He also said the situation had damaged his trust in promoters.
Business Processes and Takeaways
- Concert operating model: The producer develops the show and prepares the performance; the promoter manages event logistics, marketing, ticketing, and ticket revenue.
- Partner selection and oversight: Experience with comparable shows helped establish confidence in Blueberry, but the promotional campaign still diverged from the producer’s expectations. The account highlights the importance of clear contractual obligations, aligned promotional plans, and monitoring execution.
- Contingency planning: After the reported contract breach, Chronicles said it would seek a new date and handle event execution in-house rather than rely on another promoter.
Metrics and Timelines
- Chronicles had been developing the show for more than four years.
- The canceled Katowice concert was scheduled for November 21; the year was not specified in the subtitles.
- No ticket-sales figures, refund deadline, replacement date, or other financial metrics were provided.
Presenter/source: Ksnupi, speaking on the Xnapy channel. Other organizations mentioned: Chronicles, Blueberry Entertainment, and Riot Games, identified as the project’s direct licensor.
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