Video summary
How to reduce bias in your workplace | The Way We Work, a TED series
Main summary
Key takeaways
Key wellness/self-care & productivity strategies to reduce workplace bias
1) Create a shared vocabulary to name bias in the moment
- Use a consistent team phrase to interrupt biased attitudes/behavior during meetings.
- Choose wording the team will actually use (not language leaders force).
- Examples mentioned:
- “bias alert”, “stop light”
- A friendly flag such as “purple flag” (replacing “red flag” with a kinder cue)
Benefits:
- Makes people more aware of blind spots
- Turns potentially awkward correction into a more efficient, normalized intervention
2) Build a shared norm for what to say when bias is flagged
- Establish team “go-to” responses that reduce shame/defensiveness and keep communication productive.
- Suggested starting line:
- “Thank you for pointing that out.”
- Then choose one of two paths:
- “I get it.”
- “I don’t get it. Could you explain more after the meeting?”
Wellness/self-care emphasis:
- When you feel shame after a bias is pointed out, you may respond poorly—so a shared norm helps you move past shame and respond with learning instead of defensiveness.
- Encourages listening and repairing quickly, which prevents escalation.
3) Commit to disrupting bias at least once in every meeting
- Treat bias disruption as a repeatable practice, not a one-off.
- Clarify that “no flags” doesn’t mean “no bias”—it may mean nobody noticed or nobody knew what to say.
- Include accountability for everyone:
- Targets shouldn’t carry the whole burden—observers and leaders also must speak up.
- Persistence/stamina approach:
- It may feel uncomfortable at first, but consistency builds the “stamina” to keep addressing bias.
- Over time, noticing bias becomes less threatening.
Goal:
- Prevent bias from “metastasizing” into worse outcomes (prejudice, bullying, discrimination, harassment)
Presenters or sources
- Kim Scott (KS)
- Trier Bryant (TB)
- The Way We Work (TED series) — video context/source