Tips to improve your clinic revenue !

Improving Clinic Revenue

Review clinic performance and follow up with prospective and existing patients to identify revenue opportunities and improve patient satisfaction.

Review January–September Performance

Compile clinic statistics for the first nine months of the year. Track patient and treatment data in Excel, including:

• New and returning patients
• Treatments sought by new patients and sources of revenue
• New patients who did not proceed with treatment

Follow Up With Patients

Assign someone to contact patients who did not proceed with treatment. A check-in may help recover potential business.

Analyze Returning Patients

Note whether returning patients came in for a new issue or for work already completed. Use this information to assess treatment quality and patient satisfaction.

Encourage Clinic Reviews

Seek additional patient reviews by the end of the year. Reviews may help attract more patients.

Metrics and Timeline

Review activity from January through September and seek more reviews by year-end. No specific revenue, conversion, or review targets are provided.

Presenter/source: Malligai Dental Academy; no individual presenter is identified.