Summary of ASUS Already On Government's Radar for Warranty Issues
The video discusses how ASUS has been under scrutiny for warranty issues by the government, with the FTC having concerns about their warranty coverage. The video also covers ways to protect oneself as a customer, including understanding consumer rights and creating a toolkit for dealing with warranty claims. The methodology presented includes creating a website toolkit with legal definitions, templated replies, and guidelines for documenting warranty claims, as well as compiling a report with the public interest research group. The goal is consumer education and advocating for consumer rights. Speaker: Nathan Proctor. It mentions collaborating with organizations such as Frontier Foundation and Consumer Reports, and viewers are encouraged to check out additional resources provided in the video.
### Methodology:
- Collaborating with organizations such as Frontier Foundation and Consumer Reports
- Providing additional resources for viewers to check out
### Speakers:
- The speaker in the video, Nathan Proctor
Notable Quotes
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25:38
— « and it the thing that's so frustrating about these kind of cases is it doesn't really hurt the manufacturers that much there's not that much risk for them to just vaguely imply or threaten or you know say oh you can't do that because of the warranty
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34:11
— « so I'd encourage people to you know take action with a group to become members of perg and and to help us to do more for you know the people in the country and as another point too so for in the past we've worked with the eff the »
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34:18
— « um I forget the the specifics when we worked with them but there was an important campaign of some kind it may have been net neutrality we did an interview with some people yeah so uh. »