Video summary
Her Cold Email Strategy Has a 43% OPEN RATE!
Main summary
Key takeaways
Cold email performance benchmarks (strategy)
The creator contrasts industry email open/reply rates with their observed results:
- Industry average open rate: ~6%
- Industry average reply rate: ~0.9%
- Creator’s example open rate: 43%
- Creator’s example reply rate: 20%
Core takeaway: There’s a large opportunity to stand out in executive inboxes through deliberate subject-line + first-line execution.
Playbook: Executive cold email structure (beginning → end)
1) Subject line = the “hook” (most important)
Goal: Capture CEO/VP attention in a few seconds.
Positioning principle: Executives see generic subject lines (e.g., “personalization at scale”). Your subject should imply real relevance and avoid sounding like a sales blast.
Framework: Make it look nonsensical to anyone else but highly relevant to the target.
Concrete examples / tactics:
- Use “insider” personalization with geography + personal references, e.g.:
- “Switzerland + liip cheeseburger + [your company name]”
- The logic: only the recipient can understand why it matters.
- Scaling tip: Identify other executives in the same “fraternity”/group and apply the same subject-line pattern across multiple targets while still making it feel tailored.
- Formatting tips:
- Short isn’t always better (don’t force <4 words).
- Use plus signs to break up the line.
Proof example (case study):
- The email was written specifically for the Chief Logistics Officer at Tory Burch (multi-billion-dollar company).
- Response within <10 hours of sending.
2) First sentence = “preview text” (drives whether the email is read)
Pair with the subject line using one of these approaches:
-
Approach A (signal “we should’ve been introduced”):
- Example: “Hi Bill, we have yet to be properly introduced, but I’m Kenna.”
- Why it works: it suggests you did research and that they “should recognize the context.”
-
Approach B (go direct with “show me you know me”):
- Example tactic: reference something specific (e.g., their dog/post) in the first sentence, and tie it to your similar story.
3) Value proposition = the challenge, not the activity
Warning: Many emails say what the company does (features / what you offer).
Correct framing: The value proposition should state the buyer’s problem/challenge they care about.
Principle: Don’t just claim capability—preempt the buyer’s next objection. If they reply “we already have X / we don’t need this,” you must respond with a reframing.
4) Length guidance: “longer is better” (for trust + objection handling)
Contrary to “short outreach” advice, this playbook emphasizes enough detail to:
- justify why time spent reading is worthwhile
- handle the most likely rebuttal
Example objection handling (sales roleplay):
- Hypothetical LinkedIn Sales Navigator case:
- If usage rates hover around ~5% of licenses, the pitch frames training + adoption improvement.
- Common objection:
- “We have a customer success manager at LinkedIn; we don’t need this.”
- Rebuttal approach:
- Acknowledge they may have one, but differentiate:
- you teach the how to sell / how to use the platform (not just “buttons”), based on execution experience (e.g., leadership/experience at LinkedIn).
- Acknowledge they may have one, but differentiate:
5) Call-to-action (CTA): avoid calendar links + presumptive scheduling
Avoid:
- Calendar links in outbound emails/referrals (called out as presumptuous and “rude”).
- Asking: “Do you have 15–20 minutes tomorrow?” with specific times (e.g., tomorrow / Monday 1pm).
- This gives the buyer an easy “no” and forces you into a chase loop.
Recommended CTA language:
- “Do you have time over the next week or two to learn more? Let me know what works for you and I’ll send a calendar invite accordingly.”
Operational benefit: you shift scheduling burden to the buyer’s preferences while keeping control of the calendar logistics.
Execution KPI targets / practice goals
- Recommended practice goal (process metric): start with ~20 emails per week
- Emphasis: quality over quantity
- Outcome expectation: “results immediately” after adopting the new script/technique
- (No quantified timeline beyond that general claim.)
High-level recommended actions (what to do now)
- Create subject lines using a “recipient-only meaning” pattern (make it make sense to them, not everyone).
- Ensure the subject line + first sentence function together as effective preview text.
- Write value propositions around the buyer’s challenge, then preempt the next objection.
- Use a non-presumptive CTA (“next week or two” + offer calendar after they respond).
- Practice consistently: ~20 emails/week using the updated structure.
Presenters / sources
- Presenter: Sam McKenna (referred to as “Sam McKenna” and “Sam sales” / “Sam sales team,” presenting the cold email strategy)
- Company/course platform mentioned: Apollo Academy (where to access related courses)