Video summary
Funil de aquisição de leads com área de membros
Main summary
Key takeaways
Business-focused summary: Lead acquisition funnel using a membership area (16 mechanisms)
Core idea (what the funnel is)
- Build a lead-to-client acquisition funnel where a membership area functions like a conversion engine (not a “community” and not a free course).
- The lead enters via an ad/outbound/organic traffic path → lands on a capture page + form → goes into the members area.
- Inside the members area, run a sequence of 16 revenue-generating mechanisms (you don’t need to implement all at once).
- The funnel’s theoretical advantage is control + distributed conversion over time + multi-touch influence rather than a single webinar pitch moment.
Framework / playbook elements explicitly mentioned
Funnel structure (based on Charlie Morgan)
- Membership funnel built around:
- Control of viewing
- Preventing drop-off
- Maintaining “lead stays inside the system”
- Volume with quality:
- Many hours of content (example cited: ~30–40 hours in Charlie Morgan’s version)
- Not necessarily perfect production quality
3 principles of the new membership-funnel model
-
The lead that comes in stays
- Once inside the members area, the user remains within it.
- This reduces distraction versus YouTube/autoplay/comment scrolling.
-
Distributed conversion over time
- Don’t rely on a single “offer moment” like a traditional launch/webinar.
- Leads may schedule on day 1, 7, 90, 180, etc., so reminders/nudges continue until they act.
-
Summation of mechanisms
- Use multiple conversion levers (calls, CTAs, WhatsApp, popups, remarketing, etc.).
- Conversion shouldn’t depend on one weak event (e.g., a single live pitch).
Key metrics, KPIs, and targets (as stated)
Paid ads → funnel math example (webinar benchmark)
- Assumption: R$ 5,000 ad spend
- CPL (cost per lead): R$ 10 → Leads: 500
- Webinar attendance: 33% (attend live) → Watchers: ~166
- Entry into commercial/pitch stage: “some fraction” (estimated)
- Average “return” on attendance-to-action: ~20%
- Commercial applications: 33
- Conversion from application (to sales): 25%
- Sales: ~8
- Average ticket: R$ 5,000
- Revenue: ~R$ 40,000
Lesson implied: a membership funnel should allow more conversions from the same initial lead spend.
Scheduling conversion timing metric (cited)
- Claim (Salesforce-related / “SEO Forest / Salesforce”):
- Calling within 5 minutes of first contact increases scheduling conversion by ~400% (later stated as 391% increase).
Email/WhatsApp scheduling allocation example
- Suggested allocation:
- 0.5% to 1% of leads for scheduling from the email channel alone
- Example logic:
- Need ~1,000 leads to generate ~5 appointments from that channel
- Note: results improve when combined with other channels.
ROI claim from Charlie Morgan data
- “ROI was 10 to 20x depending on the offer.”
- Example anecdote: generated R$ 1M up to 10–20M (with correction from “dollars” to currency as described).
Time-to-conversion logic
- Some users might schedule later (e.g., day 90 or 180) while continuing to be nurtured.
SMS and effectiveness range
- SMS suggested effectiveness:
- 0.1% to 0.5% scheduling
- Whether to use SMS depends on product economics.
Revenue-through-upgrade example (membership tiers)
- Premium: R$ 1,000/year
- VIP: R$ 1,200/year
- (Speaker note: differences in features weren’t fully specified—tiers are illustrative.)
Concrete recommendations / actionable steps
What to build first (don’t implement all 16 at once)
Start with the highest-conversion + easiest mechanisms:
- 1) Quick scheduling
- Lead enters → call within 5 minutes
- 2) CTA in classes (and scheduling CTAs between classes)
- 3) Waiting list / product-level signup
- Lightweight “pit” using popups/sidebars for the direct product
- 4) WhatsApp as follow-up
They also mention adding:
- Passive scheduling and other mechanisms later based on capacity/budget.
Explicit advice: “Don’t kill your current funnel.” Build the membership funnel as an incremental layer, growing content over time.
How to place CTAs (when and where)
Include CTAs:
- When the lead enters (quick scheduling)
- In lesson descriptions
- Every 4–5 lessons (depending on content volume)
- Add one dedicated lesson focused solely on CTAs
“Capture” funnel design (lead filter)
- Traffic sources:
- Outbound, organic content, paid ads
- Flow:
- Landing page → form → members area
- Form guidance:
- “Less questions, fewer fields”
- Must capture: name, phone, email
- Later suggestion: optionally add Instagram ID and billing info for some workflows
Content strategy inside the members area
- Membership content should be structured like a funnel (not entertainment-only, not a “single free class”).
- Approach:
- Start with macro content (bulk lessons)
- Add modules/lessons gradually
- “Punish competitors” with depth:
- The lead should feel compelled to implement what they learn because free competitors won’t go deep enough.
Multi-channel follow-up mechanics (avoid “single-point failure”)
Compared to webinars (one live pitch moment), the membership area supports multiple touchpoints:
- Email channel (target: 0.5–1% appointments)
- WhatsApp reminders
- DMs / Instagram as backup if WhatsApp fails
- Remarketing to people who visited capture/landing pages
Paid membership area (upgrade path)
- Add a paid tier membership later after you have volume.
- The paid upgrade:
- Unlocks more content/training
- Creates higher qualification (buyers become more serious)
- Existing membership builds the audience; paid monetizes them.
B2B adaptation (high-level guidance)
- For B2B, prioritize the same early mechanisms:
- Quick scheduling
- Calls/CTAs
- Passive scheduling
- Prioritize based on:
- ease/cost
- infrastructure available
“Unique mechanisms” listed (partial but explicit in the transcript)
The speaker references Charlie Morgan’s 16 mechanisms and then enumerates many. Key ones explicitly described:
- Quick scheduling
- 5-minute call after lead enters (even if they didn’t watch)
- Call/CTA during classes
- CTA between classes
- Short scheduling-focused “VSL-like” session
- Sell “trips”
- Micro-offers: cheap, fast, specific pain-solver to qualify interest
- WhatsApp follow-up
- DM/Instagram follow-up
- Discount periods in members area
- Example: seasonal offers, up to ~40% off
- SMS reminders
- Low conversion; use only if economics justify
- Remarketing on traffic
- Passive scheduling
- Popups/sidebars embedding scheduling links
- Paid membership area upgrades
- Consumption reminders
- Email/WhatsApp + content, then CTA
- Referrals with rewards
- Rewards based on bringing leads (tiers)
The speaker also advises:
- For now, prioritize 8 out of 15/16 style mechanisms (e.g., quick scheduling, class CTAs, between-class waitlist, WhatsApp, DMs, passive scheduling)
- Avoid spreading too thin.
Presenter / sources mentioned
- Cadoca (main presenter)
- Charlie Morgan (source of the membership-funnel framework)
- Bruno (co-present; referenced for school/method adoption)
- Alex Formoso (owner/investor of a school used for attracting membership clients)
- In-session: Noa, Jennifer, Jo/João Jonas, Arthur/Artur, Igor (Igor asks questions)
- Guilherme Malheiros (referenced as someone who can verify data)
- Salesforce (cited in scheduling/conversion timing claim)
- SEO Forest (cited as part of the scheduling data reference)
- Harvard (context unclear; mentioned around the 391% scheduling stat)
- Arthur (mentioned frequently in the live example/explanation flow)
- Examples/peer context (not formal sources): Ederson, Thago, Matuto da Fojo, Calduro