Yealink BH78 Review: Best Over-Ear Headset for Calls?

Yealink BH78 Review Summary

The Yealink BH78 is a call-first, full over-ear wireless headset designed for people who spend much of the day in Zoom, Microsoft Teams, RingCentral, Dialpad, or similar meetings. It can also be used as personal headphones, though the reviewer says music is not its strength.

Features and User Experience

• Comfort: An adjustable headband, extra padding on top, swiveling earcups, and replaceable ear cushions provide an over-ear fit with passive noise isolation.
• Microphone: The noise-canceling boom mic folds away for personal listening. It has a flexible silicone construction, and flipping it up or pressing the physical mute button mutes the mic. The reviewer says multiple microphones work together to reduce background noise while keeping the speaker’s voice clear. Sample mic tests are included.
• Controls: The headset supports call answering, volume adjustment, play/pause, track skipping, ANC mode changes, and muting. It also has a dedicated Microsoft Teams button and, depending on the setup, voice-assistant activation.
• Listening modes: Choose between noise canceling on, noise canceling off, and hear-through/ambient mode. Sidetone can be adjusted in Yealink USB Connect and remains available with ANC enabled.
• Software: Yealink USB Connect provides sidetone and audio customization, EQ adjustments, and firmware updates. Settings and updates can be applied on a personal computer and remain saved when the headset is moved to a work computer that cannot install the software.
• Connectivity: Connect to a computer using the BT51 USB dongle, to a phone over Bluetooth, or use the included USB cable. The headset can connect to more than one device at once. The reviewer emphasizes that the dongle provides a more stable computer connection than relying on the computer’s built-in Bluetooth.
• Work indicators: A built-in busy light signals to nearby people that the wearer is on a call. LED indicators show connection and call or notification status.
• Battery and charging: Yealink states up to 38 hours of talk time or 120 hours of listening time. The headset charges with the included USB-C cable or charging stand, and a full charge takes about 1.5 hours.

Pros

• Designed for long calls, with an adjustable, padded over-ear fit.
• Flexible boom mic, multiple mute options, and stated background-noise reduction.
• Useful on-headset call, media, and ANC controls.
• Multiple connection methods, simultaneous device connection, and a dedicated computer dongle.
• Replaceable ear cushions, busy light, and included charging stand.
• Strong stated battery life.

Cons and Caveats

• Not recommended for music-first listeners: The reviewer says it does not match consumer headphones designed primarily for music, though the EQ can be customized.
• The video demonstrates microphone, wireless range, and ANC modes, but the subtitles do not provide a specific score or clearly stated test result for mic quality, range, or ANC effectiveness.
• The reviewer notes there is no universally “best” headset; suitability depends on the user’s environment and needs.

Comparisons and Verdict

Compared with consumer headphones from Bose, Sony, and Apple, the BH78 prioritizes calls and meetings over music. It is worth considering for people who want a comfortable over-ear headset for all-day work calls that can also be used outside work. It is a weaker fit if music listening is the main priority. No numerical rating or score is given.

Speakers’ Contributions

The reviewer explains the headset’s design, controls, software, connectivity, battery, and intended audience. The wireless-range and microphone passages are presented as demonstrations, without a distinct second reviewer’s opinion or a clear final performance rating.